Privacy policy
Last updated
What we collect
| Data | Why | Kept for |
|---|---|---|
| Account details: name, email, how you sign in (email and password, or Google) | To create and secure your account | While your account is open |
| Prompts, uploaded models, generated outputs | To provide the generation tools and your library | Until you delete them or close your account |
| Reference images uploaded for image to 3D | To run the job you started | 30 days, or until you close your account |
| Billing details (handled by our payment processor) | To charge for paid plans | As required by tax law |
| Contact form messages: name, email, message | To answer your question | Up to 2 years |
| Technical logs: IP address, browser, errors | Security, abuse prevention and debugging | Up to 90 days |
What we do not do
- We do not sell personal data.
- We do not use your uploads or outputs to train models unless you opt in.
- The free 3D viewer opens files locally in your browser; those files are never sent to us.
Cookies
We use only the cookies needed to keep you signed in and secure. See the cookie policy.
Who processes data for us
We use service providers for hosting, sign-in, GPU compute, email delivery and payments. Sign-in runs on Google Firebase Authentication, which stores your password (we never see it) and sends sign-in emails. They process data only on our instructions and under contracts that require them to protect it. A current list is available on request.
Your rights
Depending on where you live, you can ask to access, correct, export or delete your personal data, and object to or restrict some processing. You can download a copy of your account data and delete models or your whole account from settings at any time. For anything else, email hello@threed.site. You can also complain to your local data protection authority.
Children
threeD is not directed at children under 13. Schools can provide access to younger students through teacher-managed education accounts.
Changes
We will update the date at the top of this page when the policy changes, and email account holders about significant changes.